Legal Terms
Comprehensive legal documentation governing all services provided by futurelogicworks, registered at Vestergade 40, 8000 Aarhus C, Danmark.
Privacy Policy
futurelogicworks ("we," "us," or "our"), registered at Vestergade 40, 8000 Aarhus C, Danmark, is committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Danish data protection legislation.
1. Data Controller
The data controller responsible for your personal data is: futurelogicworks, Vestergade 40, 8000 Aarhus C, Danmark. Email: [email protected]. Phone: +45 60 28 94 17.
2. Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name, username, or similar identifier.
- Contact Data: Email address, telephone number, and postal address.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Communication Data: Your correspondence with us via email, contact forms, or other channels.
3. Legal Basis for Processing
We process your personal data under the following legal bases as defined in Article 6(1) of the GDPR:
- Consent (Art. 6(1)(a)): Where you have given explicit consent for specific purposes.
- Contractual Necessity (Art. 6(1)(b)): Where processing is necessary for the performance of a contract with you.
- Legal Obligation (Art. 6(1)(c)): Where processing is necessary for compliance with a legal obligation.
- Legitimate Interest (Art. 6(1)(f)): Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.
4. Purpose of Processing
Your personal data is processed for the following purposes:
- To respond to your inquiries and provide requested services.
- To manage our contractual relationship with you.
- To improve our website, products, and services.
- To comply with legal and regulatory obligations.
- To send marketing communications where you have opted in.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 24 months. Contract-related data is retained for the duration of the contract plus 5 years in accordance with Danish bookkeeping obligations.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access (Art. 15): The right to obtain confirmation of whether we process your data and to request a copy.
- Right to Rectification (Art. 16): The right to request correction of inaccurate data.
- Right to Erasure (Art. 17): The right to request deletion of your data ("right to be forgotten").
- Right to Restriction (Art. 18): The right to request restriction of processing.
- Right to Data Portability (Art. 20): The right to receive your data in a structured, machine-readable format.
- Right to Object (Art. 21): The right to object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments.
8. International Transfers
We do not transfer your personal data outside the European Economic Area (EEA) without appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
9. Complaints
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet), Borgergade 28, 1300 København K, Denmark.
Terms of Service
These Terms of Service ("Terms") govern all services provided by futurelogicworks, registered at Vestergade 40, 8000 Aarhus C, Danmark ("we," "us," or "our") to you ("Client" or "you").
1. Scope of Services
futurelogicworks provides creative studio services including but not limited to motion graphics, art direction, brand identity design, digital media production, 3D visualization, social content creation, web creative assets, and campaign visual systems. The specific scope of services is defined in individual project agreements or statements of work.
2. Quotations and Pricing
All quotations are valid for 30 days from the date of issue unless otherwise stated. Prices quoted are exclusive of VAT unless explicitly stated. Payment terms are net 14 days from invoice date unless agreed otherwise in writing.
3. Project Execution
- Project timelines commence upon receipt of the initial payment or signed agreement, whichever occurs first.
- Delays caused by the Client in providing required materials, feedback, or approvals may extend the project timeline proportionally.
- Change requests outside the original scope will be quoted separately and require written approval before execution.
4. Intellectual Property
Upon full payment, all final deliverables and associated intellectual property rights are transferred to the Client. futurelogicworks retains the right to display completed work in portfolios and promotional materials unless a non-disclosure agreement is in place. Preliminary concepts, drafts, and unused work remain the property of futurelogicworks.
5. Client Obligations
The Client agrees to:
- Provide all necessary materials, briefs, and assets in a timely manner.
- Designate a single point of contact for project communications.
- Provide constructive feedback within agreed review windows.
- Ensure all provided materials do not infringe on third-party intellectual property rights.
6. Limitation of Liability
futurelogicworks shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the total amount paid by the Client for the specific service giving rise to the claim. We are not responsible for damages resulting from misuse, unauthorized modifications, or third-party actions on delivered assets.
7. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives the termination of the agreement for a period of 24 months.
8. Termination
Either party may terminate the agreement with 14 days' written notice. In the event of termination, the Client shall pay for all work completed up to the date of termination. Work in progress will be delivered in its current state upon settlement of outstanding invoices.
9. Governing Law
These Terms are governed by the laws of Denmark. Any disputes shall be subject to the exclusive jurisdiction of the courts of Aarhus, Denmark.
Refund Policy
This Refund Policy applies to all services provided by futurelogicworks, registered at Vestergade 40, 8000 Aarhus C, Danmark.
1. General Policy
Due to the bespoke nature of creative services, refunds are evaluated on a case-by-case basis. We are committed to client satisfaction and will work to resolve any issues before considering refund requests.
2. Cancellation Before Work Commences
If a project is cancelled before any work has begun, a full refund of any advance payment will be issued within 14 business days.
3. Cancellation During Active Project
If a project is cancelled mid-execution, the Client will be invoiced for all work completed up to the date of cancellation. Any overpayment beyond the work completed will be refunded within 14 business days.
4. Deliverable Disputes
If the delivered work materially deviates from the agreed scope and brief, the Client must notify us within 7 days of delivery. We will endeavor to correct the deliverable at no additional cost. If correction is not feasible, a partial or full refund may be issued at our discretion.
5. Non-Refundable Items
- Third-party licensing fees incurred on the Client's behalf.
- Work that has been approved and signed off by the Client.
- Services rendered under a non-refundable agreement as specified in the project contract.
6. Process
Refund requests must be submitted in writing to [email protected] with a description of the issue and relevant project details. We will acknowledge receipt within 3 business days and provide a resolution within 14 business days.